Privacy Policy
Last updated: September 26, 2026
Favor and Finn (“we,” “us,” or “our”) operates this website and online store, including all related content, products, services, and features, to provide you with a place to browse and purchase our handmade, personalized, and custom products.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, contact us, or otherwise interact with Favor and Finn.
By using our website or purchasing from us, you acknowledge that you have read and understand this Privacy Policy.
Personal Information We Collect
When you visit our website or place an order, we may collect certain information that identifies or can reasonably be linked to you.
Depending on how you interact with our website, this may include:
Contact information, including your name, email address, phone number, billing address, and shipping address.
Order information, including products purchased, customized text or personalization details, and order history.
Payment information, including information necessary to process your payment. Payment information is generally processed securely through our ecommerce and payment providers rather than being stored directly by Favor and Finn.
Communications, including information you provide when you contact us with questions, requests, or custom-order inquiries.
Device and website information, including your IP address, browser type, device information, and information about how you interact with our website.
Customization information, including names, initials, wording, monograms, or other information you provide for personalized products.
Please do not provide sensitive personal information that is not necessary to complete your order or customization.
How We Collect Your Information
We may collect personal information in several ways, including:
Directly from you, such as when you place an order, complete a contact form, request a custom item, sign up for emails, or otherwise communicate with us.
Automatically through our website, including information collected through cookies and similar technologies.
Through service providers, such as our ecommerce platform, payment processors, shipping providers, email services, and other companies that help us operate our business.
From third parties, when necessary to process an order or provide services to you.
How We Use Your Personal Information
We may use your personal information for purposes including:
Processing and Fulfilling Orders
We use your information to process purchases, create personalized products, communicate with you about your order, arrange shipping, and provide customer service.
Custom and Personalized Products
If you purchase a personalized or custom product, we use the information you provide, such as names, initials, wording, or other customization details, to create your order according to your specifications.
Communicating With You
We may use your contact information to respond to questions, customer service requests, custom-order inquiries, and other communications.
Improving Our Business
We may use information about how customers interact with our website and products to improve our website, products, customer experience, and business operations.
Marketing
If you choose to receive marketing communications from us, we may use your email address to send information about new products, promotions, launches, or other Favor and Finn updates.
You may unsubscribe from promotional emails at any time by using the unsubscribe option included in those emails.
Security and Fraud Prevention
We may use personal information to help process secure transactions, prevent fraud, protect our website and customers, and investigate suspicious or unauthorized activity.
Legal Requirements
We may use or disclose personal information when required to comply with applicable laws, regulations, legal processes, or valid governmental requests.
How We Share Your Personal Information
We do not sell your personal information.
We may share information with trusted third parties when necessary to operate Favor and Finn and provide our products and services. These may include:
Our ecommerce platform and website providers
Payment processors and financial service providers
Shipping and delivery providers
Email and communication service providers
Website analytics and technology providers
Other service providers that help us operate our business
These providers may only receive information reasonably necessary to perform services on our behalf.
We may also disclose information when you request or authorize us to do so, when required by law, or when necessary to protect our business, customers, or legal rights.
Payment Information
Payments made through our website are processed through third-party payment processors. Favor and Finn does not intentionally store complete credit card numbers or other full payment credentials on our own systems.
Your payment information is handled according to the privacy policies and security practices of the applicable payment processor.
Cookies and Similar Technologies
Our website and third-party services we use may use cookies and similar technologies to operate the website, remember preferences, understand website traffic, and improve your shopping experience.
Some cookies may be placed by third-party services used to operate or analyze our website.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect how some features of the website function.
Third-Party Websites and Links
Our website may contain links to third-party websites, including social media platforms or other websites that may be useful to our customers.
If you follow a link to a third-party website, that website’s own privacy policy and terms will apply. Favor and Finn is not responsible for the privacy practices, security, or content of third-party websites.
Children’s Privacy
Our website and products are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe that a child has provided us with personal information without appropriate consent, please contact us so that we can take appropriate steps to address the situation.
Security
We take reasonable measures to protect the personal information we collect and use. However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee absolute security.
How Long We Keep Your Information
We retain personal information for as long as reasonably necessary to provide our products and services, fulfill orders, maintain business records, comply with legal and tax obligations, resolve disputes, prevent fraud, and enforce our agreements.
When information is no longer reasonably necessary, we may securely delete or de-identify it.
Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information. These may include the right to:
Request access to personal information we have about you
Request correction of inaccurate information
Request deletion of your personal information, subject to certain legal exceptions
Request a copy of certain personal information we maintain about you
Opt out of certain marketing communications
Withdraw consent where processing is based on your consent
To make a privacy-related request, please contact us using the information provided below. We may need to verify your identity before completing certain requests.
We will respond to requests within the timeframe required by applicable law.
Marketing Communications
If you choose to receive promotional communications from Favor and Finn, we may occasionally send emails about new products, special offers, launches, or other updates.
You can unsubscribe from promotional emails at any time by clicking the unsubscribe link included in the email.
Even if you opt out of promotional communications, we may still contact you when necessary regarding an order you have placed, a customer service request, or another transaction or service-related matter.
Custom Orders and Customer Information
Because Favor and Finn offers personalized and custom products, you may provide information such as names, initials, dates, phrases, or other wording when placing an order.
You are responsible for ensuring that the information you provide is accurate and that you have permission to provide any personal information belonging to another person.
We use customization information solely for purposes related to completing your order, providing customer service, and maintaining necessary business records.
Customer Photos and Social Media
From time to time, Favor and Finn may share photographs of products or orders on our website or social media accounts.
We will not intentionally publish personal information such as a customer’s full name, address, phone number, or email address without permission.
If you send us photographs of your Favor and Finn products or tag us in a social media post, you understand that we may be able to view that content. We will not assume permission to use your photograph for promotional purposes solely because you purchased a product from us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable laws.
When we make changes, we will update the “Last updated” date at the top of this Privacy Policy. We encourage you to review this page periodically for the most current information.
Contact Us
If you have questions about this Privacy Policy, would like to make a privacy-related request, or have questions about how your information is handled, please contact Favor and Finn:
Favor and Finn
Email: hello@favorandfinn.com
Website: www.favorandfinn.com
We are happy to answer questions regarding our privacy practices and the information associated with your orders.